Software Licensing Models

Software Licensing Models

Software licensing is the most profitable way to make money outside of selling information products. This also the case for licensing hardware and the software that runs on the hardware. This is great for the company in business but can be tricky for those of use who...
Software Standards for IT Service

Software Standards for IT Service

If your organization doesn’t have a set of software standards, ask yourself or your IT Managers the following questions to begin documenting: What software is mandatory (business critical or daily driver)? What software is required for a particular job or...
Microsoft Operations Framework Breakdown

Microsoft Operations Framework Breakdown

Thought it would be good to go over a Microsoft Operations Framework breakdown. The organization I work for is considering moving to this framework but they’re also considering the ITIL service framework as well. What is an Operational Framework? An operational...
Knowledgebase Article Struture

Knowledgebase Article Struture

As IT progresses more into service management, it’s good to raise a little above the operation piece of IT and get into the organization piece. Historically IT professionals balked at “time wasting” stuff like this but I’m happy to improve...
SWOT Analysis Table

SWOT Analysis Table

With Grad school (MBA program) coming up at the end of the year, I thought it would be best to review the SWOT analysis table. I had originally learned this, along with other management topics from Undergrad a few years ago. SWOT Analysis Table Notes Strengths What do...

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