Soft skills can mean the difference between success and failure in your career, especially the IT industry. Soft skills will help you interact better with coworkers and clients and will make you a more well-rounded employee. Soft skills can be learned and developed...
It’s always good to keep your door open to constructive criticism when creating documents or anything else for that matter. Sometimes you get amazing feedback and sometimes you just get noise. I’m sure you’ve experienced both ends of the feedback...
Some people don’t view IT workers as professionals. I wouldn’t be surprised if some people don’t even view IT folks as people. These people also don’t like to spend money in IT. In this post, I’ll make the case for you to not sell your IT...
Unless someone specifically pays for support, I usually don’t actively support a PC I’ve built after a few months (a year at the most). This is especially true of a client’s PC doesn’t boot after 2 years. I had a client call me today to look at...
A caller uses a computer for 20 years and somehow didn’t catch something pretty simple. I received a call at one point from a lady who said her screen wasn’t working. After a few diagnostic questions I learned the monitor was turned on but not displaying...
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