Some people don't view IT workers as professionals. I wouldn't be surprised if some people don't even view IT folks as people. These people also don't like to spend money in IT. In this post, I'll make the case for you to not sell your IT skills short, no matter how they appear to be valued.
I wrote briefly about his topic in the post When a Client's PC Doesn't Boot After 2 Years. It's very easy to point fingers and call people out, however, I would like to take the high road and put things in perspective.
I have 3 articles for you to read. Don't worry, they're entertaining!
- This is a well written article over on Experts Exchange that discusses costs of IT personnel. It mostly covers consulting work but IT staff is essentially consultants by the description of duties laid out in the article.
- A fair warning, the writing in this article is abrasive. If you are easy offended you may not want to read it. However, should you choose to do so, I think you will find it rewarding. This mostly covers the trap computer guys can find themselves into. It may seem tongue in cheek at times, but you will be surprised at the kind of predicaments IT people get into. Fellow computer guys will most certainly understand.
- The first 2 links are mostly for those who aren't technically savvy (those who call or employ those to fix their IT needs). The final link goes to an article geared towards IT pros who should move away from fixing computers for free. Whether you agree or not, it's definitely worth a read.
Update 1/15/14: Another article called Ten reasons not to fix computers for free describes more feelings on the subject of fixing computers for free in the eyes of TechRepublic.